Last Updated: November 15, 2016
Thank you for using PayBee.
This Policy does not apply to any website, product or service of any third-party company even if the website links to (or is linked from) our website. PayBee does not operate or control those websites, products or services. Please always review the privacy practices of a company before deciding whether to provide any information.
Collection of Personal Information
We collect the following types of personal information in order to provide you with the use of PayBee Services, and to help us personalize and improve your experience.
Information We Collect Automatically
Information You Provide to Us
We may collect and store any information you provide us when you use PayBee Services, including when you add information on a web form, add or update your account information, during the registration, participate in community discussions, chats, or dispute resolutions, or when you otherwise correspond with us regarding PayBee Services.
Registration and Passwords
Information on Transactions and Activities
When you use PayBee Services, we also collect information about your transactions and your activities. In addition, if you open a PayBee account or use PayBee Services, we may collect the following types of personally identifiable information or personal information ("Personal Information"):
We may also collect information from or about you from other sources, such as through your contact with us, including our customer support team, the results when you respond to a survey, your interactions with members of the PayBee corporate family or other companies (subject to their privacy policies and applicable law), and from other accounts we have reason to believe you control (whether in part or in whole).
Information from Other Sources
We may also obtain information about you from third parties such as credit bureaus and identity verification services.
Authentication and Fraud Detection
In order to help protect you from fraud and misuse of your Personal Information, we may collect information about you and your interactions with PayBee Services. We may also evaluate your computer, mobile phone or other access device to identify any malicious software or activity.
Using Your Mobile Device
When you download, use our mobile applications, or access one of our mobile optimized sites, we may receive information about your location and your mobile device, including a unique identifier for your device. We may use this information to provide you with location-based services, such as advertising, search results, and other personalized content.
How We Use the Personal Information We Collect
Our primary purpose in collecting Personal Information is to provide you with a secure, smooth, efficient, and customized experience. We may use your Personal Information to:
We may contact you via electronic means or postal mail to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, or as otherwise necessary to service your account. Additionally, we may contact you to offer coupons, discounts and promotions, and inform you about PayBee Services and the services of our corporate family. Finally, we may contact you as necessary to enforce our policies, applicable law, or any agreement we may have with you. When contacting you via phone, to reach you as efficiently as possible, and we may use, and you consent to receive, autodialed or prerecorded calls and text messages as used in the industry. Where applicable and permitted by law, you may decline to receive certain communications.
We do not sell or rent your Personal Information to third parties for their marketing purposes without your explicit consent. We may combine your Personal Information with information we collect from other companies and use it to improve and personalize PayBee Services, content, and advertising. We do not and will not send spam, or sell or rent your email address to third parties. Further, we do not disclose, sell, share, trade or give away a user’s Personal Information to third parties, except as needed for completing payment and billing transactions through the services of Payment Partners.
When you access our website or use PayBee Services, we (including companies we work with) may place small data files on your computer or other device. These data files may be cookies, pixel tags, e-tags, "Flash cookies," or other local storage provided by your browser or associated applications (collectively "Cookies"). We use these technologies to recognize you as a customer; customize PayBee Services, content, and advertising, measure promotional effectiveness, help ensure that your account security is not compromised, mitigate risk and prevent fraud, improve our services to you, and to promote trust and safety across our sites and PayBee Services.
You are free to decline our Cookies if your browser or browser add-on permits, unless our Cookies are required to prevent fraud or ensure the security of websites we control. However, declining our Cookies may interfere with your use of our website and PayBee Services.
Do Not Track
Do Not Track (DNT) is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties. We do not currently respond to DNT signals. We do, however, provide you notice of the tracking by advertisers and other third parties in our Privacy and Cookies policies.
How We Protect and Store Personal Information
We store and process your Personal Information on our computers in North America (today) and elsewhere (in future) in the world where our facilities are located. We protect your information using physical, technical, and administrative security measures to reduce the risks of loss, misuse, unauthorized access, disclosure and alteration. Some of the safeguards we use are firewalls and data encryption, physical access controls to our data centers, and information access authorization controls.
Currently we don’t store your card numbers and bank account credentials on servers owned by PayBee. This information is securely stored with or financial, infrastructure, and operations partners. Please check partner’s section of this document for policy that is applicable to it.
Security and integrity of our network and systems is a top priority for us, however because the Internet is not 100% secure and the emergence and evolution of new technology, we cannot guarantee our security measures will prevent all third-party interferences from tampering or illegally obtaining your Personal Information. We recommend that you avoid entering sensitive information into any freeform text field and encourage you to change your password often and use a combination of letters, numbers, and characters for your password.
How We Share Personal Information with Other PayBee Users
When transacting with others, we may provide those parties with information about you necessary to complete the transaction, such as your name, account ID, contact details, shipping and billing address, or other information needed to promote the reliability and security of the transaction. If a transaction is held, fails, or is later invalidated, we may also provide details of the unsuccessful transaction. To facilitate dispute resolution, we may provide a payer with the payee’s address so that refunds can be processed.
Third Party Relationships
We work with third parties, including merchant processors and payment partners ("Payment Partners") to enable them to accept or send payments from or to you using PayBee. In doing so, a third party may share information about you with us, such as your email address or mobile phone number, to inform you that a payment has been sent to you or when you attempt to pay a merchant or third party. We use this information to confirm that you are a PayBee customer and that PayBee as a form of payment can be enabled, or to send you notification of payment status. Also, if you request that we validate your status as a PayBee customer with a third party, we will do so. The current Payment Partners used by PayBee are identified at the end of this policy.
Privacy of Minors
PayBee does not promote or offer Services for use by children under the age of 18 ("minors "). We do not knowingly solicit or collect Personal Information from minors, and we will not knowingly link to any third-party website or platform that solicits or collects Personal Information from minors. In keeping with Children Online Privacy Protection Act (COPPA). We also do not specifically market to children under 13. If you believe that a minor has disclosed Personal Information to us or that we have linked to such a third-party website or platform, please contact us at firstname.lastname@example.org.
How We Share Personal Information with Other Third Parties
We may share your Personal Information we collect from you, including your name, contact details, and transactions and activities, with:
How You Can Access or Change Your Personal Information
Data Protection and Privacy
You affirm that you are solely responsible for keeping your customers/donors informed of the intended or actual use of the donations you received through PayBee Services including keeping accurate records of transactions with your customers.
If a complaint or dispute cannot be resolved through our internal process, we agree to dispute resolution using an independent recourse mechanism as a third-party resolution provider.
Fair Information Practices
In the event of a data breach of Personal Information, PayBee will notify all individuals who have been affected within thirty days after we identify it via email.
CAN SPAM Act
How You Can Contact Us about Privacy Questions
If at anytime you would like to unsubscribe from receiving future emails, you can email us at email@example.com and we will remove you from all future correspondence.
To provide you with seamless experience we work with following Payment Partners, you can check our Payment Partner’s relevant policy documents by visiting respective urls.